SHIPPING & DELIVERY
ORDERS WITHIN AUSTRALIA
We aim to ship all orders within 2 business days of receipt of purchase. During sale periods and certain times of year, this can be delayed. We send all our order via Australia Post. Postage delivery times will vary depending on location, especially rural areas. Here at Ocean Armour, we're a small team of 2 who live and work in Far North Queensland, the gateway to the Great Barrier Reef - shipping from a location in Far North Queensland shouldn't cause any delays, but occasionally our remote location can cause 1-2 extra postage days.
Once we have finalised your order, you'll receive a tracking number. We're always here to assist with ensuring you receive your delivery as quickly as possible, but once the parcel is in the hands of Australia Post, unfortunately delays and issues are out of our control.
FREE SHIPPING
We offer FREE AUSTRALIAN SHIPPING on all order over $120. For all order under $120 we offer Australian flat rate shipping of $12. If you'd like to upgrade to express shipping, the cost is $18.
NEW ZEALAND
Shipping to New Zealand is $14.95 via Australia Post: Standard and $24 via Australia Post Express.
FREE SHIPPING for New Zealand orders over $150.
Shipping delays or custom clearance is out of our control and any custom fees are the responsibility of the buyer.
UNITED STATES
Shipping to United States is $14 USD via Australia Post / USPS, and FREE SHIPPING for orders over $120 USD.
We ship from Australia and orders take around 4 - 5 business days to arrive.
EUROPE
Shipping to Europe is around €9 and FREE SHIPPING for orders over €90.
We ship from Australia and orders take around 5 - 7 business days to arrive.
Our pricing is inclusive of VAT customs tax, there will be no additional tax charged when receiving your parcels.
However, each country has different requirements for duties charged, any duty charges are the responsibility of the buyer and out of our control.
REST OF THE WORLD
We ship to most countries in the world! If you're located anywhere else in the world, the shipping cost will be about $18 AUD, and FREE SHIPPING if your order is over $120 AUD.
If you have any issues checking out, please get in touch with us at hello@oceanarmour.com.au so we can help sort it out.
We ship from Australia, and as a general guide shipping can take around 6 - 10 business days, depending where in the world you are.
SHIPPING: PLASTIC-FREE
To align to our mission, all our packages are 'plastic-free'. We use biodegradable mailers or mailers that are created from 100% recycled plast